Privacy policy

During your visit to our website, we do not collect any personal data. Only your IP address and the web pages you access are logged for statistical purposes. This means that the Internet user remains anonymous.

Personal data is only collected if you complete and submit a contact, RMA, request or newsletter form.

The transferred data is stored internally and used for the respective purpose (catalogue request, newsletter, support, offers). Customers are also sent selected information by post or email.

At present, the transferred data is not encrypted, which is why access to this data by unauthorised third parties cannot be ruled out during data transfer.

Customers/prospective customers can have their data deleted from the mailing list at any time. Any transfer of the data to unauthorised third parties is hereby expressly excluded.

Our staff members have access to your data while handling and processing your requests. They have been made aware that personal data may only be processed or used for the purpose of performing the respective legally permissible task and that these obligations continue to apply after completion of the task. Furthermore, our staff members have been thoroughly informed of the data privacy regulations, committed to maintain confidentiality and made aware of the legal consequences of any violations.

Apart from that, personal data is only passed on to third parties in specific cases where it is required by mandatory law.

Based on the provisions of the Swiss Data Protection Act (DSG), every person has the right to protection of their privacy as well as protection against misuse of their personal data. Spectra (Schweiz) AG complies with these provisions and personal data is treated as strictly confidential.

Accordingly, you are entitled to the following rights: (DSG Art 6, 19, 25, 28, 32 and Art 21)

• Right to transparency through data protection declaration
• The right to know what data is being collected about you
• Right to rectification or deletion
• Right to restriction of processing
• Right to object to processing

We assure to take all necessary technical and organisational measures to ensure an adequate protection of your personal data.

Some of the Internet pages use so-called cookies. Cookies do not cause any damage to your computer and do not contain any viruses. Cookies serve to make our website more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called "session cookies". They are automatically deleted at the end of your visit. Other cookies remain stored on your device until you delete them. These cookies enable us to recognize your browser the next time you visit our website.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or generally and activate the automatic deletion of cookies when closing the browser. When cookies are deactivated, the functionality of this website may be limited.

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us.

These are:

    Browser type and browser version
    operating system used
    referrer URL
    Host name of the accessing computer
    Time of the server request

These data cannot be assigned to specific persons and are not combined with other data sources. We reserve the right to check these data subsequently if we become aware of concrete indications of illegal use.

This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses so-called “cookies”, i.e. text files that are stored on your computer and enable your website use to be analysed. As a rule, the information generated by the cookie about your website use is transferred to and stored on a Google server in the U.S.

If IP anonymisation is activated on this website, however, your IP address is shortened beforehand by Google within member states of the European Union or other contracting states to the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transferred to a Google server in the U.S. and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your website use, compiling website activity reports and providing further services relating to website and Internet use to the website operator. The IP address transferred from your browser via Google Analytics will not be associated with any other data held by Google.

You can prevent the installation of cookies by selecting the appropriate setting in your browser software; however, you should be aware that in this case you may not be able to use all functions of this website to their full extent. You can also prevent the collection of the data generated by the cookie in relation to your website use (incl. your IP address) as well as the processing of this data by Google by downloading and installing the browser plug-in, which is available under the following link (http://tools.google.com/dlpage/gaoptout?hl=de). Please find more detailed information on this at www.google.com/intl/de/analytics/privacyoverview.html (general information of Google Analytics and data privacy).

Source: Datenschutzbeauftragter info

Please note that on this website the code “anonymizeIp();” has been added to Google Analytics in order to guarantee the anonymous collection of IP addresses (known as IP masking).

If you send us enquiries using the contact forms, your details from the enquiry form, including the contact data you provided there, will be stored for the purpose of processing the enquiry and in the event of follow-up questions.

We will not pass on this data without your consent.

This website uses Userlike, a live chat software of the company Userlike UG (haftungsbeschränkt). Userlike uses "cookies", which are text files placed on your computer, to provide a personal conversation in the form of a real-time chat on the website with you. The data collected is not used to personally identify the visitor to this website and is not combined with personal data about the bearer of the pseudonym.

The provider collects, processes and uses personal data exclusively in accordance with German data protection law. The current version of the data protection declaration can be found on the provider's product pages on the Internet under the heading Data protection.

The newsletter is sent via "MailChimp", a newsletter distribution platform of the US provider Rocket Science Group, LLC, 675 Ponce De Leon Ave NE #5000, Atlanta, GA 30308, USA.

The e-mail addresses of our newsletter recipients, as well as their further data described in the context of these notes, are stored on the servers of MailChimp in the USA. MailChimp uses this information to send and evaluate the newsletter on our behalf. Furthermore, MailChimp can use this data according to its own information to optimize or improve its own services, e.g. to technically optimize the sending and presentation of newsletters or for economic purposes, in order to determine from which countries the recipients come. However, MailChimp does not use the data of our newsletter recipients to write them down or pass them on to third parties.

We trust in the reliability and IT and data security of MailChimp. MailChimp is certified under the US-EU data protection agreement Privacy Shield and thus commits itself to comply with EU data protection regulations. Furthermore, we have concluded a data processing agreement with MailChimp. This is a contract in which MailChimp undertakes to protect the data of our users, to process them on our behalf in accordance with their data protection regulations and in particular not to pass them on to third parties. The data protection regulations of MailChimp can be viewed here.

We only use the Survey Monkey survey tool as a user interface. No personal information is transferred to Survey Monkey for sending or inviting to the survey.

Survey Monkey's privacy policy is available at: https://www.surveymonkey.de/mp/policy/privacy-policy/

Our website uses a counting pixel technology provided by wiredminds GmbH (www.wiredminds.de)  to analyze visitor behavior.

Here, the IP address of a visitor is processed. The processing takes place exclusively for the purpose of collecting company-relevant information such as the company name. IP addresses of natural persons are excluded from further use (whitelist procedure). The IP address is never stored in LeadLab.

When processing the data, it is our particular interest to protect the data protection rights of natural persons. Our interest is based on Art. 6 (1) lit. (f) DSGVO. The data we collect does not allow any conclusion to be drawn about an identifiable person at any time.

WiredMinds GmbH uses this information to create anonymous usage profiles relating to visitor behaviour on our website. The data obtained in this way is not used to personally identify visitors to our website.

(A technically necessary cookie is set to permanently exclude them from tracking by WiredMinds LeadLab on this website).